Privacy policy

We value your privacy and security. This Privacy Policy describes the information we collect from you, what we do with the information, and how we protect it. If you have any questions about our Privacy Policy, please contact info@clevercast.com.

Personal Information Collected

We collect the following information:

  • When you visit our Web site we will capture your IP address, the time of and duration of your visit, and the time and duration of the pages on our Web site that you view.
  • When you sign up for any of our services, we will ask you to provide contact information such as your name, company name and address, e-mail address, and payment information.
  • If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

  • For payment purposes and to provide customer support.
  • To notify you of changes in services that may have an impact on your business.
  • To send newsletters. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.

We will not provide any personally identifiable information about you to any other person other than a law enforcement or regulatory agency at their request. We absolutely do not sell, rent or otherwise provide your information for inclusion on third party e-mail or other marketing lists.

Protection of Your Information

All sensitive personal data is collected and stored on our own servers within the European Economic Area.

  • We utilize encryption technology to secure transmission of sensitive data.
  • We utilize encryption and other safeguards to protect stored information on our systems.
  • We have various security mechanisms, physical and otherwise, in place at our facilities.

Google Analytics

We use Google Analytics to monitor and analyze our web traffic. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data.

Place of processing : USA – Privacy PolicyOpt Out

Children’s Privacy

Our service is not available to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

The customer has at all times the right to inspect their personal data and can have it improved/improve it should it be incorrect or incomplete, have it removed, limit its processing an object to the processing of their personal data based on Article 6.1 (f), including profiling based on said provisions.

Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company.

In order to exercise the aforementioned rights, the customer is requested to:
Adjust the settings of their customer account; and/or
Send an e-mail the following address: info@clevercast.com

Direct marketing

The customer is entitled to object free of charge to the processing of any processing of their personal data aimed at direct marketing.

Complaint

The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels – commission@privacycommission.be).