Frequently asked questions
Plans & pricing
- Basic : 1 hour included, no intervention time guarantees
- Professional : 2 hours included, maximum intervention time of 1 business day
- Premium : 4 hours included, maximum intervention time of 1 business day + 4 priority support requests, 1 hour intervention time during business hours (9-18 CET)
Bandwidth can be confusing when it comes to video hosting. It’s difficult to anticipate how much you’ll need, and how much it might end up costing you.
We've set our bandwidth limits so high, that most Clevercast users will never need to worry about it. In fact, 99% of our customers don’t even come close.
If you do end up needing more than our standard limit, we’ll send you a friendly email giving you the heads up that you’re close, and may be charged for extra bandwidth. You can always check on the bandwidth usage and pricing in your account settings.
If you already know you’re different than 99% of Clevercast users, and think you're in the top 1% of bandwidth usage, get in touch with our team and we'll be happy to put together a custom plan just for you.
- Bandwidth: 0.8 € per GB
- Storage: 1.2 € per GB
- Transcoding: 15 € per block of 1 hour (480p) or 0.5 hours (720p)